Compliance Officer

The Compliance Officer oversees Langley's Compliance Management Program within the broader Compliance Management System, ensuring adherence to applicable consumer protection laws and regulatory requirements. They provide authoritative guidance to business units, monitor and interpret regulatory developments, and drive the implementation and maintenance of compliance frameworks that support operational integrity, risk management, and member trust. The Compliance Officer exercises independent judgment in identifying, escalating, and addressing compliance risk, and partners with leadership across the organization to foster a culture of compliance, accountability, and ethical conduct by translating complex regulatory requirements into clear, actionable guidance.

Essential Functions, Duties, and Responsibilities:

Compliance Oversight and Advisory

• Oversees Langley's Compliance Management System and Compliance Management Program, ensuring alignment with strategic objectives, regulatory expectations, and risk profile.
• Monitors, interprets, and assesses the impact of emerging laws, regulations, and industry risks; communicates implications, risk exposure, and required actions to senior leadership and business units.
• Provides authoritative guidance and effective challenge on consumer compliance risks, ensuring issues are identified, escalated, and mitigated appropriately.
• Reviews and advises on new and existing products, services, policies, procedures, and member-facing materials to ensure compliance with applicable laws and regulations.
• Leads compliance assessments and evaluates control effectiveness, recommending enhancements to strengthen compliance outcomes and risk management practices.

Policy and Governance Support

• Oversees enterprise policy governance, ensuring policies and procedures are current, clearly articulated, and aligned with regulatory requirements and operational practices.
• Partners with Legal, Risk, and business leaders to embed compliance considerations into initiatives, contracts, and operational decision-making.
• Drives compliance education and awareness efforts to ensure understanding of regulatory obligations and promote consistent, sound compliance practices across the organization.

Regulatory and Exam Management

• Serves as compliance liaison for auditors and regulators during examinations, inquiries, and complaint reviews.
• Leads coordination of compliance-related examination responses, findings, corrective actions, and issue resolutions.
• Ensures appropriate documentation, reporting, and governance practices are in place to demonstrate compliance readiness and transparency.

Insurance, CUSO, and Licensing Governance Oversight

• Oversees Langley's insurance program, including coverage strategy, renewals, claims administration, and regulatory compliance.
• Provides governance oversight for Langley's CUSO subsidiaries, supporting CUSO Boards through maintenance of governing documents, agreements, and compliance-related records.
• Ensures appropriate business registrations, licenses, permits, and filings are maintained in compliance with federal, state, and local requirements.

Cross-Functional Partnership

• Collaborates with Legal, Risk, and other business stakeholders to align compliance, insurance, and governance activities.
• Promotes a culture of compliance and ethical conduct through proactive communication and partnership across departments.

Qualifications:

• Bachelor's degree in business, finance, law or a related field, or an equivalent combination of relevant education and experience required.
• Minimum of four (4) years of experience in compliance, risk management, and/or legal functions in a financial services environment required; five (5) or more years preferred.
• Demonstrated knowledge of federal consumer protection laws, regulatory frameworks, and compliance management systems required.

• Juris Doctor (JD), master's degree, or comparable advanced education preferred.
• Certified Credit Union Compliance Officer (CUCO) or comparable professional certification preferred.

Our Keys to Success:

• Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity, and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
• Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements:

The physical demands described here are representative of those required of an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to speak, listen, sit, and use their hands and fingers to operate standard office equipment, such as a computer, mouse, and phone. The employee is occasionally required to stand and walk. Specific vision requirements for the job include close vision (at 20 inches or less).

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an indoor, climate-controlled office environment with a typically quiet noise level.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.