New

Sales Enablement Specialist IV

TEKsystems
$69.68 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Farmington Hills
Feb 07, 2026
Description Core Responsibilities Execution & Enhancement: Drive the effective rollout of existing enablement strategies. Report back to the team on enhancements to training details and tactics. Tactical Support: Provide daily, hands-on support to Concentrix trainers and leads. Coaching: Engage managers, trainers, and agent teams to improve product knowledge and sales techniques. Experiential Learning: Prioritize role-playing and in-person training. Every day must include an opportunity for real-time coaching or situational practice to support continuous learning. Cross-Functional Collaboration: Partner with Service Design and Concierge Performance Teams to align enablement efforts with workflows, staffing models, and operational realities. Daily Operations & Activities A typical day should focus on maintaining energy and reinforcing skills: Morning Briefs: Reiterate key priorities, communicate pricing and/or product updates, and work with managers to build agent confidence. Manager Coaching: Scheduled sessions covering product specs, sales tactics, and relationship management. Collaborate with Performance Managers on "Minute Performance Moments": Quick-win incentives for hitting milestones to maintain engagement during downtime. Training Module Ideas Competitive Intelligence: True/False drills comparing our services vs. competitors. Deep Dives: Real-time pricing updates (e.g., "Full Service" specifics). Call Audits: Group reviews of recorded calls to critique and improve performance. Active Role-Play: Scenarios catered to current agent needs or common hurdles. Expected Location and Travel Roles will be located in the vicinity of our partner agent centers in the assigned region. On site 5 days a week with support on weekends in peak tax season periods. Additional Skills & Qualifications Required: 3-5+ years of experience in sales support, sales enablement, with a strong b ackground in sales and call center environments. Proven ability to influence without authority and partner effectively across multiple functions and teams. Strong communication skills with the ability to engage frontline associates and leaders. Comfort working in a fast-paced, seasonal business with shifting priorities. Preferred: Experience working with virtual or hybrid sales teams. Experience supporting sales trainers, teams, and retail environments. Familiarity with sales enablement tools or performance measurement frameworks. Experience Level Expert Level Job Type & LocationThis is a Contract position based out of Farmington Hills, MI. Pay and BenefitsThe pay range for this position is $69.68 - $69.68/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Farmington Hills,MI. Application DeadlineThis position is anticipated to close on Feb 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.