VP, Product Strategy & Operations

Job Summary

This is a unique opportunity to make an impact on Gartner's product strategy and operational execution of best practices as a member of the Global Product Management (GPM) Leadership team. This role will be responsible for leading high impact product management and development initiatives spanning multiple lines of business by working in collaboration with other members of the GPM Leadership team. This role will also help to refine, iterate, and improve operational practices, programs, and ways of working across GPM to increase impact and efficiency. As an individual contributor role with potential for growth, this role will partner closely with the leader of GPM, the GPM leadership team, and other members of the organization to solve complex and high impact problems in cross-functional teams.

What you'll do:

* Partner closely with GPM leadership to ensure a common understanding of portfolio strategy, bright spots, opportunity areas, and action plans to improve performance and drive double digit contract value growth

* Work on product initiatives to standardize, streamline, and improve the product portfolio strategies across GTS and GBS

* Proactively identify performance challenges as they arise by regularly reviewing business results and facilitating discussions with stakeholders; lead problem solving to identify root causes / remedial actions, supporting the GPM leadership team members

* Identify opportunities to improve bandwidth and effectiveness of the GPM leadership team to achieve and deliver on the growth strategy through focused discussions, enhanced decision making, clear agreed priorities and outcomes

* Work closely with the GPM SVP on high leverage initiatives to improve team effectiveness and impact Partner with leaders across the business on strategy projects, operational initiatives, and performance improvement programs

* Develop and present regular updates to key stakeholders and senior executives, including the GPM Leadership team, CEO and other Operating Committee members

* Monitor business performance to ensure growth and profitability targets are achieved

* Assist with annual financial budgeting processes and identify opportunities to improve operational processes around staffing by working with HR and Talent Acquisition teams.

What you'll need:

* Bachelor's degree required with preference toward quantitative area of study; MBA preferred

* 10+ years of progressive business experience, 5+ years of product strategy / product management experience; B2B information services experience preferred

* Background in Management and/or Strategy Consulting preferred

* Outstanding communication skills, both verbal and written (e.g., PowerPoint), including experience effectively presenting to senior C-level executives

* Track record of solving client problems with technology-based solutions

* Excellent understanding of business economics, and track record of using economic impacts to drive decision making.

* Ability to effectively manage multiple stakeholders to ensure everyone feels heard and is aligned on both challenges and potential solutions

* Experience with market research, market opportunity sizing, market segmentation, pricing, creating value propositions, communications and training programs

* Commercial acumen and experience in working with Sales; building business cases and getting buy-in from senior leadership

* Strong quantitative and qualitative business analytics, including ability to turn quantitative analysis into actionable recommendations with measurable business impact; high-level proficiency with MS Office Suite and ability to interpret PowerBI reporting

* Ability to lead/influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment

* Demonstrated ability to independently manage multiple complex projects simultaneously, and operate effectively in ambiguous situations

* Be able to build, measure and learn iteratively (Growth Mindset. Can-do mentality)

* A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done

* Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside your comfort zone

What you will get:

* Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

* Collaborative, team-oriented culture that embraces diversity

* Professional development and unlimited growth opportunities, including ability to evolve into people leadership positions.

Reporting:

This role will report to Ernie Bourassa, Senior Vice President of Global Product Management. Ernie reports to Craig Safian, Gartner's Chief Financial Officer and a member of the company's Operating Committee.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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