Director, Digital Product Management

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Reporting directly to senior executive leadership, the Senior Director / Executive Director of Digital Product Management is a critical enterprise leadership role responsible for owning and scaling the Optum Financial Digital Experience across consumer-facing platforms. This role sets the long-term vision, operating model, and investment strategy for digital products while directly managing senior product leaders, including digital product managers and product owners.

This position requires a highly seasoned product executive who can seamlessly interface with enterprise executives, influence strategy across business units, and translate corporate objectives into cohesive, consumer-first digital ecosystems. The role serves as the primary executive product voice for consumer digital experiences, balancing growth, experience excellence, regulatory considerations, and operational efficiency.

As the senior-most product leader over Optum Financial Digital Experiences, this role drives portfolio-level strategy, ensures alignment across multiple product domains, and establishes governance, standards, and best practices for digital product delivery at scale. Close partnership with business, technology, UX/UI, marketing, data, analytics, compliance, and external partners is essential to deliver measurable enterprise outcomes.

As a Senior Director / Executive Director of Digital Product Management, you will lead transformational initiatives that materially impact Optum Financial's consumer engagement, financial outcomes, and brand trust across millions of users.

• Enterprise Leadership & Career Growth: Lead and develop senior product leaders while building a sustainable leadership pipeline across product management, product ownership, and experience disciplines
• Executive Impact & Visibility: Operate as a trusted advisor to senior executives, influencing investment decisions, portfolio prioritization, and long-term digital strategy
• Portfolio Stewardship: Own and balance a complex portfolio of high-visibility consumer initiatives across multiple product lines and platforms
• Strategic Partnerships: Establish and manage executive-level partnerships with third-party vendors, fintech partners, and innovation leaders to accelerate enterprise-scale solutions
• Innovation & Transformation: Champion innovation across consumer digital spaces, driving modernization and experience differentiation in healthcare financial technology
• Enterprise Impact Statement: Deliver meaningful, measurable value to millions of consumers by simplifying healthcare financial experiences and improving access, transparency, and usability
• Flexible Work Models: Support remote and hybrid work environments while leading geographically distributed teams

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Enterprise Strategy & Vision: Define and own the multi-year strategic vision, objectives, and success metrics for Optum Financial consumer digital experiences. Translate enterprise priorities into scalable digital product strategies and operating models
• Executive Engagement & Governance: Serve as the executive-facing product leader, presenting roadmap strategy, investment cases, risks, and performance outcomes to senior leadership. Establish governance frameworks for prioritization, funding, and decision-making
• Portfolio & Roadmap Leadership: Oversee and integrate multiple product roadmaps into a cohesive enterprise portfolio aligned with growth, experience, and operational goals. Ensure roadmaps reflect market trends, regulatory needs, and consumer insights
• Consumer Experience Ownership: Drive a unified, consumer-centric digital experience across platforms and touchpoints. Leverage analytics, NPS, Adobe tagging, and qualitative insights to continuously optimize engagement and outcomes
• People & Organizational Leadership: Directly manage senior product leaders, including Directors and Managers. Set performance expectations, mentor leaders, and foster a culture of accountability, innovation, and continuous improvement
• Financial & Investment Oversight: Own portfolio-level budget planning, investment prioritization, and financial performance. Partner with finance leaders to evaluate ROI, CBAs, and long-term value creation
• Cross-Functional Alignment: Partner with technology, UX/UI, marketing, compliance, data, analytics, and operations leaders to ensure seamless execution and delivery across complex initiatives
• Operational Excellence: Establish and evolve agile and product delivery standards, ensuring consistency, transparency, and scalability across teams. Drive continuous improvement through post-launch measurement and optimization
• Risk & Complexity Management: Anticipate and manage enterprise risks, dependencies, and tradeoffs across multiple initiatives while maintaining alignment with corporate objectives and regulatory requirements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 10+ years of experience in digital product management, product strategy, or related leadership roles within large-scale, complex organizations
• 6+ years of experience leading senior product leaders (Directors, Managers) with accountability for enterprise-level outcomes
• Deep expertise in agile product delivery frameworks and portfolio management practices
• Solid financial acumen with experience managing large budgets, investment tradeoffs, and ROI-driven decision-making
• Proven success partnering directly with executive leadership and influencing strategic decisions at the enterprise level
• Proven highly adaptable, strategic thinker with solid judgment, emotional intelligence, and a data-driven mindset
• Demonstrated ability to lead large, cross-functional organizations through ambiguity and change
• Demonstrated advanced communication skills with the ability to articulate complex concepts to both executive and technical audiences

Preferred Qualifications:

• 12+ years of experience in digital product management with emphasis on consumer financial experiences, fintech, healthcare, or regulated environments
• Experience owning or influencing enterprise P&L and long-term investment strategies
• Experience partnering closely with engineering leaders on platform modernization and scalable architectures
• Deep understanding of consumer experience design, usability principles, and modern UX/UI tools (e.g., Figma)
• Demonstrated solid analytical background with experience synthesizing large datasets to drive strategic roadmap decisions
• Demonstrated success leading enterprise transformation initiatives across multiple product domains

Why Join Us

UnitedHealth Group, a Fortune 5 organization, is redefining healthcare through innovation, scale, and purpose. This role offers a unique opportunity to shape the future of consumer digital healthcare finance while leading at the highest levels of product strategy and execution.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.