Strategic Internal Communications Manager

Sony Electronics Inc. islooking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly "Free Fridays", and early shutdowns on Fridays throughout the year (including half-days during the summer).

Join us on our mission to fill the world with emotion through the power of creativity and technology.

Job Description

The Strategic Internal Communications Manager plays a critical role in shaping and delivering a cohesive, SNA company-wide internal communications strategy that informs, engages, and aligns employees with the organization's vision, priorities, and culture. This role requires strategic partnership with executive leadership and key stakeholders to translate key business updates into clear, consistent, and timely employee communications.

The individual will establish a streamlined internal communications framework, bringing clarity, structure, and impact to how the company communicates with its workforce and drives employee engagement. This position requires strategic vision and operational excellence to ensure alignment between leadership and the broader organization.

Responsibilities

Strategy & Planning

• Develop and execute a comprehensive internal communications strategy aligned with company goals and values. Be nimble and flexible, ready to evolve strategy based on leadership and employee feedback, engagement and business needs.

• Establish a clear internal communications plan and framework, including messaging principles, voice, channels, cadence, and governance.

• Identify opportunities to improve clarity, consistency, and impact of employee communications across the organization.

Executive & Leadership Communications

• Serve as a trusted senior communications expert and advisor/partner to SNA executive leadership and senior management.

• Drafts, refines and manages executive messaging communications to employees including town halls, leadership updates, speeches, and internal announcements.

• Leads the planning and delivery of major corporate announcements, organizational changes and strategic initiatives, effectively translating complex or sensitive information into clear, relevant communications for diverse employee audiences.

Content Development & Delivery

• Creative and strategic lead on all high-quality internal communications content, including leadership messages, organizational updates, regular newsletters, presentations, Town Halls, and change communications.

• Ensure messaging is consistent in tone, voice, and narrative across all internal channels.

• Create and lead strategy for all internal communication channels (e.g., intranet, email, town halls, digital platforms).

• Support programs and campaigns designed to enhance employee morale, recognition, and two-way feedback between leadership and staff.

• Maintain compliance with all relevant regulations, company policies, and confidentiality standards in all internal communications.

Stakeholder Collaboration

• Partner with Office of People and Culture, Corporate Communications, and senior business leaders across the company to align messaging and timing.

• Act as a central point of coordination to reduce duplication and fragmentation of internal communications.

• Provide counsel and best practices to leaders and teams contributing to employee communications, steering messaging to conform with overall SNA strategy.

• Collaborate with Japan HQ as needed regarding cross-region and global communications.

Measurement & Continuous Improvement

• Establish and track feedback, and analytic and engagement metrics to assess effectiveness of internal communications and employee engagement.

• Create and share updates summarizing progress on all activities to executive leadership teams. Gather feedback and insights to continuously refine strategy, channels, and content.

• Stay informed on broader internal communications best practices and emerging trends across various industries.

Minimum Requirements

• Bachelor's degree in Communications, Journalism, Public Relations, or a related field (or equivalent experience).

• Minimum of 5+ years of experience in internal communications, corporate communications, or a related discipline.

• Demonstrated experience working with executive leadership and managing strategic communications initiatives.

• Strong writing, editing, and storytelling skills with the ability to tailor messages for different audiences.

• Experience leading or significantly contributing to organizational change communications.

• Exceptional communication, writing and interpersonal skills.

• Highly organized with strong project management capabilities.

• Comfortable navigating ambiguity and managing sensitive information with discretion.

• Experience and comfort guiding /counseling senior executives.

Preferred Qualifications

• Strategic thinker with strong business acumen.

• Ability to influence and collaborate across all levels of the organization.

• Passionate about employee engagement and organizational culture.

Honesty, integrity, and ethical conduct are material requirements for the responsibilities outlined above.

Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Individuals residing, or applying to work, in California or Philadelphia. The Company will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here, and Philadelphia applicants here.

Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC

Sony Electronics Inc. and Sony of Canada ULC. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at talenthelp@am.sony.com, or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.

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We are aware that unauthorized individuals or organizations may attempt to impersonate our company through fraudulent job postings to solicit personal information or payments from applicants. While we take these matters seriously, we cannot control third-party websites. To protect your personal information, always verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact talenthelp@am.sony.com before submitting any information.

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