Supervisor, Billing

RTI International is an independent, scientific research institute dedicated to improving the human condition. Our vision is to address the world's most critical problems with technical and science-based solutions in pursuit of a better future. Clients rely on us to answer questions that demand an objective and multidisciplinary approach-one that integrates expertise across social, statistical, data, and laboratory sciences, engineering, and other technical disciplines to solve the world's most challenging problems.

We believe in the promise of science and technical solutions, and we push ourselves every day to deliver on that promise for the good of people, communities, and businesses in the US and around the world. If you are looking for the opportunity to make a real difference, RTI is the place for you.

The successful incumbent will be part of RTI's CFO Organization.

Job Summary:

Serve as the main point of contact for either a Business Unit or specific part of the business and would be the knowledge holder for those billing administrative details. Support the Billing Manager with reporting duties and system management responsibilities. Manage Contract Billers ensuring smooth and productive operations on a day-to-day basis.

Essential Duties:

• Support the Billing Manager in coordinating the monthly Billing goals for the team to ensure the accurate and timely recording of receivable transactions into the Institute's GL System.
• Maintain specific systems administration duties related to Costpoint, OnBase, and Cognos for the Billing function.
• Serve as the first point of contact for reviewing/diagnosing issues for respective BU projects.
• Coordinate and communicate with BU personnel to facilitate transactional recording and/or escalated issues.
• Coordinate with A/P and other accounting groups on issues that require their input and/or potential changes by others.
• Maintain a Billing workload at a lower Biller volume and relative to other Supervisors.
• Share in supervising Billers, with responsibilities including but not limited to monthly 1:1 meetings, performance appraisals and time reporting responsibilities.
• Train new personnel and support ongoing team training, as needed.
• May occasionally serve on teams involved in system implementation, system improvements and problem solving related to innovation.
• Provide operational oversight of a section or function, staying abreast of new methodologies to advance the business.
• Guide staff through performance planning, development and evaluation process. Ensure staff development and career progression. Responsible for developing and implementing practices to ensure a high level of staff morale and retention. Operate and oversee the promotion and succession processes.
• Oversee the maintenance and adherence to standard operating procedures.
• Ensure the professional credibility of the unit function. Help to develop the technical and/or professional stature of staff.
• Provides constructive and timely feedback to staff.

Typical Education & Experience Requirements:

Job Requirements are a combination of qualifications and related experience. Judgment of an acceptable equivalent

combination, on an individual basis, is the responsibility of Management.

Bachelor's Degree and 5 years of experience, Master's degree and 3 years of experience or PhD and 0 years of experience, or equivalent combination of education and experience.

Skills & Abilities:

Below are skills and abilities required to perform the essential duties of this job. An addendum that clarifies additional skills and abilities for incumbents in this job may be used in addition to this description.

• Strong knowledge of accounting and advanced spreadsheet capabilities.
• Strong project functionality knowledge and application of this knowledge within Costpoint.
• Strong interpersonal skills, leadership skills and the ability to lead by influence.
• Strong verbal and written communication skills to document complex issues and educate others.
• Strong interpersonal skills with the ability to work with multiple personalities and levels within the Institute.
• Strong work ethic and sense of ownership for work.
• Developing strong project management skills, including the ability to plan a project, translate technical theory into practical tasks and manage resources effectively.
• Ability to manage multiple competing priorities and unexpected requests to deliver high-quality deliverables within established deadlines.
• Ability to maintain effective working relationships with management, peers and customers.
• Attention to detail and accuracy.
• Ability to create highly effective/efficient and successful team working atmosphere.
• Ability to interact with staff at all levels in a fast paced environment, sometimes under pressure, proactive, resourceful and efficient, with a high level of professionalism.
• Ability to use their experience, knowledge and presence to generate results and influence others when needed.
• Demonstration of the RTI Values and Lead Forward behaviors by all employees is critical to the Institute's success.
• Behaviors associated with our Values and Lead Forward can been found on RTI Insider and Careers page.

Specialist Skills:

• Regulatory Compliance
• Invoicing
• General Accepted Accounting Principles (GAAP)
• Billing Operations Management
• Managerial Accounting
• Financial Reporting
• Finance and Accounting Trends
• Financial Data Validation

For San Francisco, CA USA Job Postings Only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Further information is availablehere.

RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For Applicants in Massachusetts Only:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.