Security Officer Patrol Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Specialist in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. At a busy retail location, you will patrol assigned areas and remain visible to help to deter security-related incidents while assisting shoppers, tenants, and staff. This unarmed role blends customer service, communication, and routine patrols in a dynamic environment. At Allied Universal, you will bring teamwork, integrity, and a people-first mindset to every shift.

Position Type: Full Time

Pay Rate: $25.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, shoppers, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts as needed.
• Conduct regular and random patrols throughout the shopping center, common areas, parking areas, and perimeter to help to deter unwanted activity and report unusual conditions.
• Monitor entrances, storefront areas, and high-traffic locations for suspicious behavior, policy violations, and/or unauthorized access, while following post orders and client guidelines.
• Assist with access control, crowd management, and/or directional support during peak business hours, special events, and store opening or closing activities.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• The ability to ride a bike for long periods of time is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417