FN Americas CDO Customer Engineer

Fixed Networks Customer Engineer

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

Network Infrastructure

Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

The team you will be a part of

The Fixed Networks (FN) business division provides an array of "gigabit to the home" solutions to deliver data, voice and video access for our customers. FN Americas Customer Engineers (CE) work day-to-day with our customer(s) to support their lab trials, field trials and deployments of broadband access networks.

What you will learn and contribute to

The Fixed Networks Customer Engineering team works with sales, business development, product management, and R&D to provide Professional Services, New Product Introduction trials, and support to Fixed Networks customers in North America

As part of our team, you will:

• Analysis & High Level Design involving Solution Definition, Requirements Development, Architecture and High Level Design
• System Development Detailed Design involving Interface specifications, Design of Migration Methods of Procedure (MoPs), Failure Mode Analysis, Detailed capacity guidelines, and Performance analysis
• System Element Development involving System Element requirements specification, implementation, and acceptance of ALU and 3^rd party supplied System Elements
• System Integration & Verification involving planning, design, and execution
• Network Deployment Detailed Design involving developing configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans
• Network Element Integration including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer/country specific tests necessary to get customer acceptance and sign off
• Network Integration involving multiple Network Element Integrations
• Migration Execution and Legacy Exit involving planning, execution, and management of migration activities including decommissioning obsolete equipment
• IT Integration including OSS integration with element management systems and customization for provisioning and fault management systems.
• APC Stack and Intent Development involving design and implementation of APC templates and Intents for provisioning services on the network element

• A degree in Electrical Engineering, Computer Engineering, or Computer Science and at least 5 years of practical work experience in Systems Engineering.
• Experience configuring, provisioning or troubleshooting Access Technologies (XGS-PON, SDAN) using CLI or GUI on the devices.
• Solid communication and technical presentation skills with the ability to influence engineers, customers and executives to become advocates of Nokia products and solutions.
• Strong knowledge in Access Technologies (GPON, XGS, 25G, Layer2)
• Next Gen Element Management Systems such as Nokia's Altiplano
• SDAN / NETCONF / YANG
• Experience in testing, automation, and rollout activities.

It would be nice if you also had:

• Knowledge in Layer3, MPLS, and ERPS

• IPTV video and SIP voice service delivery
• Network engineering and network design