New

Operations - Analyst, Software QA/Test Ld

Ampcus, Inc
United States, Maryland, Baltimore
Apr 16, 2026
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Operations - Analyst, Software QA/Test Ld Job Location: Baltimore, MD Job Description: Responsible for developing, modifying, and executing software test plans, test scenarios, Defines and solves for test data needs, develops automated scripts and programs for testing in order to ensure the outgoing software and technical products meet and exceed quality standards. Develop and execute software tests to identify software problems and their root causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software engineers and product owners. Participates in the review of software design. Understands software architecture and quality risks and leads test strategy development. Essential functions: 40% Lead team of testers in support of multiple projects/corporate initiatives to provide test planning and test execution activities. Directly responsible for analyzing the complex requirements, operational problems, specifications and change requests. Produce test plans and test cases to determine presence and scope of potential code defects. Monitor accurate and thorough test cases, scripts and data with pre-determined results within specified scheduled dates. Perform test execution of all assigned test cases. Research and provide technical support on operational/test system defects and propose solutions. 20% Lead and manage project defect management meetings and triage the issues/defects found during the test execution. Acts as a liaison with internal and external customers to research, analyze and propose solutions to the most complex technical, operational and test scenarios. Communicate the project and testing status to management. Provide and document issues and risks associated with the testing effort to the project stakeholders and leadership. 20% Guide and mentor team of testers in support of the projects and day-to-day to testing effort. This is also includes supporting and working with associates, contractors and other third-party resources. 20% Champion and assist in the mission and objectives to follow the best practices and processes set forth by leadership. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Senior Clinical Business Test Lead Must Have Skills: Prior experience with UM, CM, Clinical Operations Prior experience with any leading UM platform Prior experience with business testing Prior experience with project management Prior experience with requirements traceability management Familiarity with CMS-0057 F requirements Excellent communication and presentation skills for a multi-party project environment Excellent team building skills Job Description: Work closely with business, IT and end to end testing group in conducting and managing business testing Accountable for end to end requirements traceability Responsible for test remediation lifecycle Responsible for RAID and dependencies working closely with business, IT and testing teams Responsible for weekly project status Responsible for working closely with business readiness team Work closely with business readiness for Provider Onboarding Education Level: Bachelor's Degree Education Details: Information Technology, Engineering or Computer Science Experience: 8 years Software design, development, testing and software requirement management In Lieu of Education In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. Preferred Qualifications Knowledge, Skills and Abilities (KSAs) Knowledge and understanding of software development life cycle (SDLC)., Expert Knowledge of software test requirements and protocols., Expert Excellent communication skills both written and verbal, Expert Ability to recognize, analyze, and solve a variety of problems., Expert Experience with hardware/software/database technologies and network systems, Advanced Experience as software developer, Proficient Experience with databases and query languages, Advanced Experience with Microsoft Office products or equivalent, Advanced Attention to detail, Expert Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.