Position Details
Position Information
| Recruitment/Posting Title |
Dispatcher (Buses) |
| Job Category |
AFSCME 1761 (COLT) |
| Department |
Transportation Services UW |
| Overview |
The Division of Institutional Planning & Operations (IP&O) employs a workforce of approximately 2,700 staff, represented by 15 collective negotiations agreements, and is responsible for institutional strategic initiatives and operations, which encompasses an expansive range of comprehensive service and business operations across the State of New Jersey. These include planning and construction, facilities, public safety and emergency operations, environmental health and safety, transportation, housing, and auxiliary/retail operations. |
| Posting Summary |
Rutgers, The State University of New Jersey, is seeking a Dispatcher (Buses) for the Division of Institutional Planning & Operations (IP&O). This position is entrusted with overseeing and directing real-time dispatch coordination for buses and shuttles across multiple routes, ensuring the seamless movement of thousands of students, faculty, staff, and visitors daily.
Among the key duties of this position are the following:
- The Dispatcher (Buses) plays a key role in advancing the university's mobility goals by ensuring service reliability, safety, and responsiveness under all conditions, regularly communicates with New Brunswick and Piscataway residents to provide detailed transit information; external police departments to assist with emergencies on the buses; public works departments to report road conditions and request emergency repairs; outside transit providers to give directions and coordinate vehicle parking on campus; and to provide operational direction to the transit provider.
- This position utilizes advanced transportation technologies and data systems to drive real-time decision-making, operational efficiency, and proactive service adjustments.
- As the primary liaison between operators, supervisors, road supervisors and support staff, this role ensures unified communication and rapid response to service disruptions, emergencies, and logistical challenges.
- While maintaining uninterrupted, high-quality service delivery that reflects the university's standards of excellence and compliance with all regulatory requirements.
|
| FLSA |
Nonexempt |
| Grade |
17 |
| Salary Details |
|
| Minimum Salary |
46603.040 |
| Mid Range Salary |
54860.940 |
| Maximum Salary |
63466.660 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
|
| Position Status |
Full Time |
| Working Hours |
|
| Standard Hours |
40.00 |
| Daily Work Shift |
|
| Work Arrangement |
|
| Union Description |
AFSCME - Local 1761 COLT |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
PERS |
Qualifications
| Minimum Education and Experience |
- High school or vocational school education and at least four years of experience in transportation operations, dispatch, or fleet management, with mass transit or university transportation experience.
|
| Certifications/Licenses |
- A valid driver's license with at least two years of driving experience and successful completion of the Rutgers Defensive Driving Course are required.
|
| Required Knowledge, Skills, and Abilities |
- The role demands strong management of operations in fastpaced, timesensitive environments.
- Candidates must have solid technical proficiency with AVL/GPS tracking systems, dispatching software, data reporting tools, transit scheduling, fixedroute planning, and regulatory compliance, along with the ability to coordinate complex service adjustments across departments.
- Excellent verbal and written communication skills, strong customer service, critical thinking, and sound decisionmaking are essentia
|
| Preferred Qualifications |
|
| Equipment Utilized |
|
| Physical Demands and Work Environment |
|
| Special Conditions |
|
Posting Details
| Posting Number |
26ST0772 |
| Posting Open Date |
04/16/2026 |
| Special Instructions to Applicants |
Message to
AFSCME Local 1761 (
COLT) members
ONLY: To apply, an application or resume must be submitted no later than 9:00 a.m. on Friday, 4/24/2026. Although
AFSCME Local 1761 (
COLT) members have priority consideration, outside applications are accepted as well. |
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
Rutgers University - New Brunswick |
| City |
New Brunswick |
| State |
NJ |
| Location Details |
New Brunswick, NJ / Piscataway, NJ |
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
life insurance, employee discount
Apr 16, 2026