Administrative Coordinator II

Modern Languages and Literatures:

The Department of Modern Languages and Literatures (MLL), located in the College of Arts and Humanities (CAH) at the University of Central Florida (UCF) is a student-centered department with a collegial and friendly faculty and staff. The Department offers B.A. and M.A. degrees, as well as undergraduate and graduate certificates, and is known for excellence in research, teaching and service to students and the community. For more information about the Department of Modern Languages and Literatures, please visit our website at https://cah.ucf.edu/languages/.

The Opportunity:

UCF's Department of Modern Languages & Literatures (MLL) seeks applications for an Administrative Coordinator II. Located in the main office of MLL, the Administrative Coordinator II will work directly with the Chair of Modern Languages & Literatures in all aspects of department operations, serving as a key administrative partner with input at the strategic level, and holds responsibility for the administrative coordination of the department's two graduate programs. The Administrative Coordinator II oversees all administrative functions of this department of over 50 faculty members (full-time and adjunct) and Graduate Teaching Assistants and supervises a team of 3-4 student assistants. This position is also responsible for understanding, applying, and ensuring compliance with all UCF rules, policies, and procedures related to office operations.

The ideal candidate is a proactive, detail-oriented professional with experience in higher education who takes ownership of their areas of responsibility and thrives in a fast-paced academic setting. This individual is confident navigating complex processes, managing ongoing and cyclical responsibilities, and supporting multicultural student and faculty populations. We value candidates who demonstrate strong judgment, anticipate departmental needs, and bring a genuine commitment to collaboration, service, and continuous improvement.

Responsibilities:

• Serve as the primary administrative coordinator for the Department of Modern Languages & Literatures, supporting the Chair with day-to-day and strategic operations.

• Coordinate all administrative functions for graduate programs, including admissions processing, student records, contracts, and faculty assignments.

• Liaise with faculty, graduate coordinators, and campus partners to ensure compliance with university policies, timelines, and procedures.

• Oversee departmental administrative processes; monitor workflows and recommend improvements to enhance efficiency and effectiveness.

• Support annual program assessment activities and assist with data collection, reporting, and review processes.

• Act as the departmental point of contact for IT purchases, equipment inventory, and technology-related needs.

• Assist with budgeting activities, purchasing, and documentation in coordination with campus business centers.

• Supervise and train student assistants; monitor hours and approve time in Workday.

• Serve as a knowledgeable resource on UCF administrative systems, policies, and procedures.

• Foster a welcoming, organized, and collaborative office environment for faculty, staff, and students.

Minimum Qualifications:

Bachelor's or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• 4+ years of experience in higher education, including customer service, working with faculty and students, and interacting with institutional partners.

• Experience overseeing departmental administrative operations involving multiple stakeholders.

• Demonstrated experience supporting graduate programs, including admissions, student records, contracts, and ongoing student support.

• Familiarity with Workday, SLATE, Cobblestone, or comparable enterprise systems.

• Experience serving as a liaison with internal partners (e.g., HR, finance, IT, global/international units).

• Experience coordinating or supporting academic or program assessment processes.

• Master's degree preferred.

The most successful candidates may possess the following qualities:

• Ability to work autonomously, take ownership of responsibilities, and contribute to departmental planning and decisionmaking.

• Strong organizational skills and the ability to manage multiple priorities, including ongoing and cyclical processes, with minimal oversight.

• Strong interpersonal skills; ability to work effectively in a collaborative and multicultural academic environment.

• Proactive problemsolver who anticipates needs and identifies opportunities for process improvement.

Additional Application Materials Required:

In addition to the application, applicants should submit a cover letter, resume, and the names and phone numbers for two past or present supervisors to be references.

Note: When applying please have all your documents ready to upload at the same time. Once the submission process is finalized, the system does not allow applicants to submit additional documents later.

Special Instructions to the Applicants:

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.