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Custom Scope The Vice President and Chief Operating Officer (COO), Health Network Ambulatory Division, is a senior operational leadership role responsible for driving excellence across UCSF Health Network's outpatient sites of care. Reporting to the COO, UCSF Health Network, this leader will oversee day-to-day operations, performance improvement, and the delivery of integrated, high-quality ambulatory care across the Network's clinics, surgery centers, infusion centers, and imaging centers throughout the Bay Area. The UCSF Health Network Ambulatory Division encompasses multi-specialty outpatient clinics, ambulatory surgery centers (ASCs), infusion centers, and imaging centers across multiple Bay Area locations, including sites in Berkeley, Burlingame, and numerous Physician Foundation locations. This portfolio represents a critical access point for patients seeking high-quality, convenient care that bridges the community with the nationally recognized complex care capabilities of UCSF Health's academic medical enterprise. A primary focus of this position is to drive elite operational efficiency and a consistent patient-centered care experience across all ambulatory sites. The Vice President and COO, Health Network Ambulatory Division will cultivate high-performing teams committed to performance optimization, exceptional patient experiences, strong clinician and staff engagement, and sustainable financial performance. This leader will ensure the effective use of personnel and financial resources to execute the Network's annual ambulatory operating plans and enable continued growth across the outpatient network. As a core member of the UCSF Health Network operations leadership team, this role will align ambulatory operational priorities with Network goals and collaborate with health system leaders to address complex operational challenges. This position carries significant accountability for clinical operations, patient access, and the financial performance of the ambulatory portfolio, understanding that operational excellence in the outpatient setting is fundamental to creating access, improving patient outcomes, and sustaining Network growth.
% of time |
Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
40 |
Yes |
Ambulatory Operations Excellence
- Accountable for the clinical and operational performance of all Network ambulatory sites, including multi-specialty clinics, ambulatory surgery centers, infusion centers, and imaging centers.
- Oversee day-to-day operations ensuring consistent delivery of high-quality, patient-centered care that meets or exceeds operational, financial, patient safety, and clinical outcome targets.
- Implement standardized operating procedures and best practices across all ambulatory sites to ensure consistency in care delivery, scheduling, patient flow, and operational efficiency.
- Monitor key performance indicators (KPIs) for ambulatory operations, including patient access metrics, clinic throughput, surgical case volumes, provider productivity, and patient experience scores.
- Champion and lead the deployment of process improvement principles and methodologies across the ambulatory portfolio, fostering a culture of continuous improvement.
- Oversee facility operations, capital projects, and infrastructure improvements across ambulatory sites to support clinical operations and patient care needs.
- Ensure regulatory compliance and that all ambulatory sites maintain required accreditations and meet applicable federal, state, and local regulatory requirements.
- Lead efforts to optimize staffing models, scheduling systems, and workforce deployment across the ambulatory network to maximize efficiency while delivering outstanding patient outcomes.
- Partner with the Physician Foundation and ambulatory medical staff leadership to optimize physician alignment, provider productivity, and care delivery model effectiveness.
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30 |
Yes |
Growth and Access
- Drive initiatives to expand patient access across the ambulatory network, including optimizing scheduling capacity, reducing wait times, and improving care coordination.
- Collaborate with business development and strategy teams to support the expansion of ambulatory sites and services across the Bay Area.
- Lead operational planning and integration for new ambulatory sites, service lines, and programs as the Network grows.
- Identify and pursue opportunities to grow ambulatory surgical, infusion, and imaging volumes in alignment with Network strategic priorities.
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10 |
Yes |
Collaborative Leadership
- Partner closely with the CMO, Ambulatory Division to ensure seamless integration of clinical and operational priorities across the outpatient network.
- Collaborate with the COO, Network Hospital Division to ensure care coordination and operational continuity across the inpatient-to-ambulatory continuum.
- Work collaboratively with UCSF Health enterprise leaders to align ambulatory operations with system-wide standards, quality initiatives, and strategic priorities.
- Direct the development and management of operating and capital budgets for assigned ambulatory sites and service areas.
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10 |
Yes |
Performance Improvement
- Develop and implement a performance management system to track, analyze, and improve operational metrics across the ambulatory portfolio.
- Benchmark ambulatory performance against healthcare industry best practices and leading ambulatory care organizations to identify improvement opportunities.
- Lead operational turnaround and improvement initiatives for underperforming ambulatory locations or service lines.
- Proactively identify and address operational barriers that impact patient access, experience, or clinical outcomes across the ambulatory network.
- Foster a culture of accountability, transparency, and data-driven decision-making throughout the ambulatory division.
|
10 |
Yes |
Team Leadership
- Recruit, develop, and retain top operational leadership talent across the ambulatory network.
- Promote a culture of high performance, collaboration, and continuous improvement that values learning and development.
- Establish and monitor staff performance and goal development, set objectives, establish priorities, and conduct performance evaluations.
- Mentor and develop direct reports, supporting succession planning and leadership development initiatives across the ambulatory division.
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Desired Outcomes
- Become known as a trusted, collaborative, and action-oriented operational leader across the UCSF Health Network ambulatory portfolio.
- Achieve measurable improvements in patient access, clinic throughput, provider productivity, and resource utilization across all ambulatory sites.
- Establish a unified operational model and standardized processes across the Network's ambulatory clinics, surgery centers, infusion centers, and imaging centers.
- Ensure consistently high levels of operational performance and patient experience across all ambulatory sites.
- Successfully operationalize new ambulatory sites and service lines as the Network expands across the Bay Area.
- Champion a continuous improvement culture throughout the ambulatory division's operations.
- Achieve budget targets and financial performance objectives for the ambulatory division.
- Strengthen ambulatory surgical volumes, infusion utilization, and imaging throughput in alignment with Network growth priorities.
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100% |
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(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
| Knowledge, Skills and Abilities |
Req / Pref |
| Ten (10) or more years of progressive management or leadership experience in an academic medical center or large healthcare system. |
Req |
| Extensive executive management experience in a complex health care organization. |
Req |
| Expert knowledge of health care delivery models, business and strategic planning, financial management, and organizational development. |
Req |
| Highly advanced ability to work collaboratively and effectively with medical center executives, campus leadership, external agencies, and other academic medical centers and healthcare institutions. |
Req |
| Expert ability to establish and utilize metrics to drive excellence, support operations and facilitate integration. |
Req |
| Expert knowledge of capital and operating budget development and management, financial analysis, and reporting techniques. |
Req |
| Excellent verbal and written communication skills. |
Req |
| Expert negotiation and influencing skills. |
Req |
| Bachelor's degree in Business, Health Administration or clinical degree and/or equivalent experience/training. |
Req |
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
| Knowledge, Skills and Abilities |
Req / Pref |
| Ten (10) or more years of progressive management or leadership experience in an academic medical center or large healthcare system. |
Req |
| Extensive executive management experience in a complex health care organization. |
Req |
| Expert knowledge of health care delivery models, business and strategic planning, financial management, and organizational development. |
Req |
| Highly advanced ability to work collaboratively and effectively with medical center executives, campus leadership, external agencies, and other academic medical centers and healthcare institutions. |
Req |
| Expert ability to establish and utilize metrics to drive excellence, support operations and facilitate integration. |
Req |
| Expert knowledge of capital and operating budget development and management, financial analysis, and reporting techniques. |
Req |
| Excellent verbal and written communication skills. |
Req |
| Expert negotiation and influencing skills. |
Req |
| Bachelor's degree in Business, Health Administration or clinical degree and/or equivalent experience/training. |
Req |
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University of California - San Francisco
$400,000-$500,000
Apr 16, 2026