Director, Global Product Communications

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

Role Overview

The Director, GlobalProduct Communicationswillhelplead external communications for Visa's products, platforms, and partner ecosystem, shaping how Visa tells itsconsumer andB2Bproductandinnovationstory.

Reporting into theSenior DirectorofGlobalProduct Communications, this roleis responsible fortranslating complex product and technology innovation into clear, compelling narrativesthat resonate withconsumer,developer,businessand payments industry audiences.

The ideal candidate brings deep experience in consumer product, B2B, and partner communicationswithknowledge ofpaymentstechnologyandAI,strong media instincts,a highly collaborativeworkstyle,and the ability tooperateeffectively in a global, matrixed organization.

This role requires close daytoday partnership with global and regional communications teamsand business partnersto ensure consistent storytelling while enabling regional flexibility, relevance, and executional excellence across markets.

Key Responsibilities:

• Supportglobal external communications for Visa's product, platform, and technology portfolio, in close partnership with Product, Technology,Strategyand Business teams.
• Ability to leadglobalproduct launchesend-to-end.Develop strategic, integrated communicationsplans,and managethe socialization,executionandmeasurement.
• Monitor industry trends, competitor activity, and media narratives to inform strategy.
• Identifyproactiveopportunities to connect product and partner news to broader industry trends,like AI and otheremerging technologies, andVisa widepriorities to drivehigher impactstorytelling.
• Build andmaintainstrong relationships withnew and emerging mediaincludingtop tierbusiness,AI,technology, fintech, trademedia, podcastsandsubstacks.
• Supportsenior-levelexecutive spokespeople with messaging, briefing materials, and media preparation.
• Workcross functionallywith Global Communications, Marketing, Legal,and Business partners todeliver aligned,high impactcommunications.
• Manage agency partnersincluding performance measurement and reporting.
• Ensure all communications meet brand, legal, and reputational standards.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 8-12+ years of experience in communications, public relations, or journalism, with a strong focus onConsumer,B2B, product, technology, or partner communications.
• Proven experience working with business,technologyandfintech media.
• Strong understandingof both earned media and social media as complementary storytelling channels.
• Practical experience usingAI poweredtools to increase efficiency and effectiveness inday-to-daycommunications work.
• Experienceoperatingin a global, matrixed organization.
• Excellent written and verbal communication skills, strong editorial judgment.
• Ability to manage multiple priorities and stakeholders in a fastpaced environment.
• Agency and inhouse experience preferred.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 153,600 to 273,200 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.