Reconciliation Specialist - Pittsfield, MA

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Division: Beacon Bank & Trust

Department: Deposit Operations

Reports to: Deposit Services Supervisor I

Status: Non-Exempt

Grade: 6

Salary Range: $20.00 - $28.90

Salary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Pittsfield, MA

Principal Objective

Reporting to Deposit Operations Supervisor, the Deposit Operations Deposit Specialist I will be an experienced specialist, who is responsible for the execution of BAU functions performed by themselves within their respective team. The Deposit Specialist I will perform regular day to day activities similar to one or more other Deposit Specialists as well as the more complex activities and functions. Activities and functions may include but not limited to: executing financial and/or operational controls, user testing, release management, and workflow review. The Deposit Specialists I will play a key role in supporting the team and other business lines.

Principal Duties and Responsibilities

• Perform expected day-to-day activities
• Be able to handle more complex activities and functions, exceptions, and escalated situations based on their knowledge and experience
• Develop and provide functional expertise and advise on processes and controls
• Be able to communicate business, functional and data requirements related to processes
• Provide training to other team specialists on existing or new functionalities
• Assist in the development of appropriate test plans/scripts and then subsequent testing of projects and releases
• Review and advise on operational process flows, procedures and other training materials as well as keeping documentation up to date
• Assist in the gathering evidence for audit and exam requirements
• Assist in issue management - issue identification, impact assessment, and remediation efforts
• Aware of regulatory requirements related to team processes and functions; assist in control updates to maintain compliance
• Serve as liaison to other teams within the department as well as other business lines based on functional knowledge
• <=10% Travel requirement

Job Specifications (Skills, Knowledge and Abilities Required)

• Two (2) or more years' experience in Bank Deposit Operations
• Strong problem solving and issue management skills
• Strong writing and presentation skills
• Detail oriented with strong planning skills and consistent follow through
• Ability to train peers on daily functions
• Able to successfully balance conflicting priorities
• Intermediate knowledge of Microsoft Office, including proficiency in data manipulation (Excel, Access, etc.)
• Highly self-motivated and directed, as well as a team contributor

Specialized Banking Operations Knowledge (Team Specific)

• Reconcilement of various general ledger and internal deposit accounts. Work with the branches or other departments within the bank on research and accurate correction of errors
• Complete daily, weekly and monthly reconcilements
• Research daily Settlement reconciling items, working with the branches and/or appropriate departments within the bank for the researching and the accurate correction of errors
• Verification and Settlement of various reports
• Complete Backup Withholding Remittance balancing

Behavioral Skills

• Consistently demonstrate behaviors associated with Beacon Bank's Core Four values: adaptability, accountability, leadership, and teamwork.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

Pittsfield, MA - 99 North St