Logistics Center Trainer II

I. Job Purpose and Job Duties

Shift: Monday to Friday, 6:00AM-2:30PM

The Logistics Center Trainer II is responsible for the design, development, and continuous improvement of the Logistics Center training curricula, Responsibilities include but are not limited to; training strategy, content control, teaching processes, systems, policies, and cultural responsibilities. In addition the role is accountable for individualized training and effectiveness checks; applying established work instructions, procedures, policies, and best practices. This role serves as the subject matter lead for SAP, systems, Continuous Improvement (LEAN), and structured on-the-job training within the Logistics Center.

Curriculum & Training Program Development

Design, develop, and maintain standardized training curricula for logistics operations, including classroom, hands-on, and digital learning formats.

On time updates of training materials, work instructions, and supporting documentation maintaining LC compliance with all regulatory, and other controls.

Work with LC Leadership to prioritize and focus training efforts in support of priorities and overall business needs.

On-the-Job Training & Training Effectiveness

Responsible for the effective individual and group training, cross-training, and the supporting documentation of all training

Measure effectiveness of training via Voice of the Customer (VOC) data, personal observation/auditing, KPI's, and LC leadership input

Analyze trends to identify root causes related to skill gaps, process adherence, or system knowledge. Recommending and implementing process changes to improve performance.

Position is expected to spend 80% of their time on the floor with their trainees, contributing value added education/coaching. 20% of time developing content, preparing materials, schedules, data collection, and effectiveness checks.

Systems Training

Training role will also have Continuous Improvement responsibilities supporting process improvements, and project work upon completion of primary training responsibilities

Support and contribute to LEAN/Continuous Improvement initiatives utilizing a high level of engagement.

Serve as the primary trainer and curriculum owner for SAP logistics processes, including but not limited to goods movements, inventory transactions, system controls, and data integrity requirements.

Translate SAP and system changes into clear, role-specific training content, ensuring smooth adoption during implementations, releases, or upgrades

II. Minimum Knowledge, Education and Skill Requirements

Required

Associate degree or greater preferred

3+ Training experience (Manufacturing, Logistics, Other relevant experiences.)

Demonstrates effective communication, and emotional intelligence/patience

Detail oriented, organized, and structured

Exceptional time management

Strong follow through with focus on milestones and objectives

Agile; adjusting to changing business conditions, and diverse personalities

Exemplifies a positive attitude and motivates others

Proficient in Microsoft Office

Proficient with multiple KSEA SAP transactions

Effective communicator able to constructively interact with all levels of the organization

Multi-Lingual highly valued, Shift/schedule flexibility

III. Essential Function

Must be able to maintain productive working relationships and treat fellow employees with respect.

External communication: KARL STORZ colleagues as required and external vendors.

Physical requirement/Demands: Position requires constant and varying degrees of movement including standing, sitting, bending, walking, reaching, grabbing, and packing, lifting, pulling, and pushing. Must be able to frequently lift to 30lbs. Must be able to occasionally lift up to 100lbs with assistance Must be able to frequently use a warehouse ladder for reaching shelves. Must be able to operate a pallet jack.

Mental requirements/Emotional Demands: Ability to adapt and demonstrate flexibility working through changing priorities and work situations.

Interpersonal and communication skills: Multicultural, cross-functional communication; problem solving; business priority management.

IV. Core Requirements

Degree of accountability: Continuous Improvement is supported and executed, Achieved SLAs with Business Partners, Achieved KPIs as a result of improvement.

Degree of decision making: Regular decision making of daily tasks will occur

Financial/Budgetary: Properly executed SAP Transactions in accordance with Work Instructions

Safety: Adhere to KARL STORZ safety protocols

Quality: Adhere to KARL STORZ Quality Management System

Supervision: Does not supervise others

Authority to Sign (not applicable for North America): N/A

Travel: N/A

Other duties consistent with the general nature and focus of the job and/or the goals and objectives of the department may be assigned.