HFN: Senior Supervisor, Warehouse

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Leads the daily planning and work activities of a team in a multi shift environment to ensure customer orders are fulfilled error free and shipped timely while meeting productivity standards. Responsibilities include inventory control, returns, receiving, putaway picking, packing and shipping of materials or finished goods. Ensure adherence to all safety and administrative policies and procedures. Coaches and develops employees to achieve goals and objectives for quality, service and productivity. Embraces Hanger Values to create a great place to work.

Holds employees accountable by coaching in a positive manner to achieve desired results in quality, service, productivity, safety and attendance.
• Leads daily startup meetings in an engaging fashion with employees to review previous day's KPI's and communicate the day's work and organize employees to successfully accomplish the supporting activities.
• Coordinates receipt of all materials to ensure purchase orders are open and the quality of materials received is correct.
• Ensures the security and accountability of materials and goods with inventory control.
• Orchestrates the timely and cost effective picking, packing and shipping of SKU's in inventory.
• Responsible for ensuring returns are processed in a timely fashion so customers receive credits.
• Plans and coordinates available resources to achieve quality, service, production and financial objectives.
• Organizes daily work flow to produce highest productivity possible within the department while maintaining product quality.
• Responsible for scheduling and expediting all work through the department.
• Recruits, hires, trains, and develop department personnel.
• Builds good communications between the distribution center and its customers, clinics, Procurement and all departments within Hanger.
• Ensures a safe working environment and promote "safety awareness" among employees.
• Orchestrates compliance with Occupational Safety and Health Administration (OSHA) standards and other governmental rules and regulations.
• Creates and distributes all department reports and summaries through timely completion of administrative duties.
• Actively participates in decision making during daily operational management meetings.
• Actively engaged the Supply Chain management and HR with all personnel issues and progressive discipline.
• Ensure adherence to all administrative and financial policies and procedures; lead and collaborate with employees to promote engagement and teamwork within the distribution center

Minimum

• High school diploma or equivalent
• Three years' distribution center experience warehouse experience
• Three years' distribution center supervisory experience or equivalent experience
• Willing to travel
• A valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.

Preferred

• BS in Business Administration or Logistics and/or equivalent experience
• Five years of distribution center supervisory experience or equivalent experience
• WMS and RF Equipment experience

• WMS experience
• Proven problem solving skills.
• Proven coaching skills
• Proven organizational and time management skills.
• Proven interpersonal, oral, and written communication skills.
• Proven leadership and supervisory skills.
• Ability to organize, prioritize and manage multiple projects as well as ongoing production work.
• Proven track record of production
• Proven track record of quality assurance
• Proven safety leadership
• Computer skills must include word processing, spreadsheet, and data entry experience.
• Ability to create, develop and maintain positive working relationships and a great place to work
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger's BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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