Security Officer Reception Operations Agent

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Operations Agent in Westfield, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal at a healthcare location as a Front Desk professional, where you will welcome visitors, manage access, support security-related procedures, and provide exceptional customer service and communication. In this visible role, you will help to create a welcoming, orderly environment while working with a team that values being agile, reliable, and innovative, with a caring culture that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by following site-specific procedures, assisting patients, visitors, and/or staff, and supporting security-related protocols for the location.
• Monitor access to the lobby and reception area, verify identification and/or visitor credentials as required, and help to deter unauthorized entry through attentive front desk presence.
• Answer questions, give directions, and communicate with staff regarding arrivals, deliveries, appointments, and/or other front desk activity in a professional manner.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and document security-related events according to site procedures.
• Support emergency response activities when appropriate, including notifying the proper contacts, relaying information, and assisting with front desk communication during medical and/or facility-related events.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.