ORGANIZATIONAL CHANGE MANAGEMENT LEAD

JOB ANNOUNCEMENT

ORGANIZATIONAL CHANGE MANAGEMENT LEAD

Department of Technology and Innovation

Bureau of IT Planning

Number of Positions: 1

(Additional vacancies are possible pending budget approval)

Annual Starting Salary $97,836

Applications for this position will be accepted beginning 6-2-26 until 11:59pm 6-9-26.

Oversee the formulation and structural implementation of the organizational change management functions with the Department of Technology and Innovation.

This role is responsible for overseeing the identification, prioritization, and delivery of work activities, coaching and developing employees, providing thought leadership to business partners, and shaping and executing the technology vision and strategy to maximize business values.

ESSENTIAL DUTIES

* Leads organizational readiness and oversight of all organizational change management project team activities across integrated, cross-functional teams.

* Oversee staff and participate in the design, development, and implementation of change management strategies, plans and roadmaps to support the City's IT vision, strategy, and initiatives and oversee the prioritization of change initiatives.

* Manages communication and stakeholder engagement arm of the planning and strategy functions of the IT division for guiding both IT and department stakeholders through organizational transformations.

* Ensures timely and high-quality organizational change management (OCM) deliverables of the team.

* Manage resolution of potential organizational obstacles.

* Works with internal teams to ensure that new design and technology concepts are being appropriately and effectively communicated to audiences impacted by the change.

* Establish OCM practices for the department based on industry-standard methodologies and ensure they are incorporated into IT training content, content development and other departmental communications.

* Identifies and anticipates organizational challenges and/or resistance, assesses impacts, and develops risk mitigation plan.

* Develops and maintains a strong working relationship with a variety of stakeholders.

* Facilitate meetings and deliver presentations for senior executive staff.

* Completes performance appraisals for subordinate staff, administers disciplinary functions, and approves staff time off requests.

* Collaborates closely with cross-functional teams, both IT and non-IT stakeholders, serves as a bridge between technology and people.

* Develop and manage consistent, timely and audience appropriate communication strategies to ensure external stakeholders are informed, engaged and aligned throughout program and project lifecycles.

* Serves as the primary liaison for department-level communications, coordinating messaging, materials and engagement efforts with external partners to support transparency, change adoption and cross-organizational collaboration.

Additional duties may be required for this position

Location: 2 N. LaSalle, Suite 1010

Chicago, IL. 60602

Days: Monday-Friday

Hours: 8:00a.m. to 4:00p.m. (Flexible)

THIS POSITION IS EXEMPT FROM THE CAREER SERVICE

Eight (8) years of work experience in Organizational Change Management, Behavioral Economics, Communication, or Organizational Psychology.

OR

Graduation from an accredited college or university with an Associate's degree, PLUS six (6) years of work experience in Organizational Change Management, Behavioral Economics, Communication, or Organizational Psychology.

OR

Graduation from an accredited college or university with a Bachelor's degree, PLUS four (4) years of work experience in Organizational Change Management, Behavioral Economics, Communication, or Organizational Psychology.

OR

Graduation from an accredited college or university with a Master's degree or higher, PLUS three (3) years of work experience in Organizational Change Management, Behavioral Economics, Communication, or Organizational Psychology.

NOTE: To be considered for this position you must provide information about your educational background and/or work experience. You must include job titles, dates of employment and specific job duties. (IF you are a current City employee, Acting Up cannot be considered). If you fail to provide this information at the time you submit your application, it will be incomplete, and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

Educational & Employment Verification:

Please be advised that if you are selected to be hired you must provide, upon request, with adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired.

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference for applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor