BEHAVIORAL HEALTH ASSISTANT

BID/JOB ANNOUNCEMENT

BEHAVIORAL HEALTH ASSISTANT

DEPARTMENT OF PUBLIC HEALTH

Behavioral Health

Number of Positions: 1

(Additional vacancies pending budget approval possible)

Starting Annual Salary: $51,936

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) - BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 06/16/2026

MISSION: The Chicago Department of Public Health (CDPH) works with communities and partners to create an equitable, safe, resilient, and Healthy Chicago.

Under general supervision, conducts financial assessment interviews to collect information from clients on their economic status and to assess their ability to pay for mental health services provided by the City's mental health facilities, and performs related duties as required

ESSENTIAL DUTIES

* Interviews clients to gather and obtain social data, medical histories, and financial status information (e.g., size of family, source of income, health insurance, other financial resources)

* Requests documents to verify health insurance and identified sources of income

* Contacts clients' insurance companies to verify their level of approved mental health benefits

* Determines patients' fees for mental health programs and services based on assessment of their financial status and established income level guidelines

* Provides referrals and linkages in order to assist eligible clients in obtaining public assistance (e.g., Medicaid, Public Aid) for payment of mental health services

* Assists clients in completing applications to obtain financial assistance and conducts follow-up with agencies to ensure applications are processed

* Explains mental health facility service fees and payment policies to clients

* Completes insurance and reimbursement forms to initiate billing of insurance companies, Medicaid, and Public Aid for services provided to clients

* Collects fees from clients and maintains records and accounts of transactions

* Maintains ledgers of monies received and prepares monies for deposit

* Maintains records of clients' financial assessments and Public Aid applications

* Prepares work reports

* Acts as a liaison between community agencies and clients to facilitate the sharing of information on available social services and to assist clients in obtaining needed health services, as required

Additional duties may be required for this position.

Location: 4314 S. Cottage Grove

Days: Monday - Friday

Hours: 8:30AM - 4:30PM; 11:30AM - 7:30PM 1x week

THIS POSITION IS IN THE CAREER SERVICE

Two years of clerical experience, or an equivalent combination of education, training, and experience.

SELECTION REQUIREMENTS:

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral part of the interview will be selected

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor