Senior Sales Enablement Program Manager

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Senior Revenue Enablement Program Manager supports Granicus's Global Revenue organization by assessing, designing, and leading enablement programs and strategic initiatives that improve go-to-market readiness, customer health, and revenue growth. This role serves as a strategic partner across Sales, Customer Success, Marketing, Product, Revenue Operations, and Revenue Leadership to build scalable enablement programs, tools, and solutions that accelerate performance across the customer lifecycle.

This individual will own high-impact enablement initiatives tied to Granicus's most strategic growth priorities, including seller readiness, customer success capability development, and the design and reinforcement of strategic customer engagement motions-primarily through strategic reviews that improve account health, retention, expansion, and long-term customer value.

This role will play a critical part in enabling key go-to-market motions, including Granicus's GXA GTM strategy, ensuring field readiness, adoption, and consistent execution across Sales and Customer Success teams.

The ideal candidate brings a strong background in revenue enablement, strategic program leadership, and cross-functional stakeholder management, with the ability to translate business priorities into scalable programs that drive measurable outcomes.

This position is an individual contributor role reporting to the Director of Revenue Enablement and will partner closely with Customer Success leadership and the Sr Manager, Revenue Leadership Enablement to align enablement priorities across the customer lifecycle.

Own the assessment, design, development, implementation, and evaluation of enablement programs that support GTM and Customer Success initiatives.
• Lead cross-functional enablement programs aligning Sales and Customer Success across the lifecycle.
• Partner with Customer Success leadership on strategic review frameworks and customer growth plays.
• Drive enablement for key GTM motions including GXA strategy.
• Reinforce value-based selling and customer engagement practices.
• Collaborate across Marketing, Product, GTM Strategy, RevOps, and Revenue leadership.
• Translate business priorities into structured enablement programs and materials.
• Establish standards for program design, timelines, and metrics.
• Tailor enablement content to various roles and segments.
• Develop certifications, assessments, and reinforcement programs.
• Define KPIs with RevOps to measure readiness, execution, retention, and growth.
• Monitor and optimize enablement programs using data and feedback.
• Support manager coaching and onboarding programs.
• Serve as a strategic program lead across initiatives.

• Bachelor's degree or equivalent experience.
• 8+ years of experience in revenue enablement, sales enablement, customer success enablement, or program management.
• Proven track record leading cross-functional strategic programs.
• Strong understanding of sales and customer success motions.
• Experience influencing senior stakeholders across functions.
• Strong program management and analytical skills.
• Experience defining KPIs and measuring impact.
• Knowledge of change management principles.
• Strong understanding of adult learning principles.
• Excellent communication and synthesis skills.
• Experience with Gong, Highspot, Salesloft, and Salesforce.
• Proficiency in MS Office.

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) - With a generous company match.
  
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

• Online Learning Platforms - Fuel your professional development.
  
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.