Release of Information Specialist II

Description

Release of Information Specialist II - Baby Registry

Maine Medical Center, Portland

Help ensure newborns and their families receive accurate and timely documentation during an important life moment. In this role, you'll process birth-related records, support Social Security and birth certificate documentation, respond to requests for patient information, and ensure compliance with HIPAA and regulatory requirements. You'll also assist with training new team members and delivering excellent customer service.

Position Highlights

• Full-time, 40 hours per week
• Day shift with scheduling flexibility
• On-site in Portland
• Rotating weekends and holidays
• Meaningful work supporting newborn registration and family services
• Comprehensive benefits including health, dental, vision, and tuition reimbursement.

This role is ideal for a detail-oriented professional who enjoys accuracy, customer service, and making a direct impact on the patient and family experience.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Associate's or Bachelor's Degree in a healthcare related discipline preferred.
2. License/Certifications: RHIT or RHIA preferred.
3. Experience: One year of experience in Release of Information required. Previous EPIC or EMR experience preferred. Demonstrates competency in all essential functions of a Release of Information Specialist I role.
4. Additional Skills/Requirements Required: Medical terminology course - must obtain within six months of start date.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.48to $23.14 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact alyssa.lewis@mainehealth.org

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.