Patient Service Coordinator-Cardiovascular Surgery

Description

Medical Group Practices

Clerical/Administrative Support
Req #: 85286

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Location:818 Congress St, Portland, ME
Department:MaineHealth Cardiovascular Surgery - Clinic Practice
Schedule:Monday-Friday, consistent hours | Day shift (7:30 AM - 4:00PM or 8:00 AM- 4:30 PM)
Remote Flexibility:No- onsite only

Are you highly organized, detail-oriented, and passionate about supporting patients during their most important health journeys? MaineHealth is seeking aPatient Service Coordinatorto join ourCardiovascular Surgeryteam in Portland.

In this vital role, you will be the front-line support for patients undergoing open-heart surgery, assisting them through pre-op testing, surgical scheduling, and post-op appointments. Oursurgeons rely heavily on their PSCs, and you'll play a key role in keeping care moving forward.

• Manage complex scheduling and coordination for patient appointments and procedures

• Serve as a point of contact for patients, families, and providers

• Provide administrative and clerical support within a fast-paced clinical environment

• Help maintain continuity of care through excellent communication and attention to detail

• 2+ years of administrative experience in a patient services setting

• Strong organizational, communication, and multitasking skills

• A proactive, team-oriented attitude with a passion for helping others

• Comfort with electronic medical records and scheduling systems

• Ability to work onsite with limited remote flexibility after 1 year of on-site training

You'll be part of afantastic surgical teamdedicated to compassionate, patient-centered care. Our office thrives on collaboration, respect, and a shared mission to make a difference. We'll support your ongoing learning and development-your contributions matter here.

So come on-bring your personality, skills, and heartto our Cardiovascular Surgery team and help us deliver care that truly changes lives.

Summary:
The Patient Service Coordinator role manages complex scheduling for the practice and is responsible for providing administrative and office support for patients and providers.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Two years of administrative patient service experience.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $21.09to $27.12 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact karla.medina@mainehealth.org

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.