SOLUTIONS ARCHITECT (CA)

MAKE A DIFFERENCE AT OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview: The Solutions Architect and the Principal Solutions Architect leads systems development, optimization, and improvement initiatives with leadership and partners either within the department or with teams across the organization and collaborative to propose, design, and execute innovative solutions that make achieving the organization's strategic vision possible through tactical architectural guidance, technical build, and determining/setting technical standards in collaboration with assigned project teams. Through a respectful and constructive style guided by the values of the company, the Solutions Architect and Principal Solutions Architect provide support to: (1) ensure that OCHIN has the integrated technology in place to effectively grow the organization and to ensure financial strength and improve operating efficiency, (2) provide hands on technical expertise to solve internal integration needs, and (3) assist with technical escalations as needed for both the Epic EMR and internal tools.

Please note: This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.

Essential Duties
Act as a consultant and mentor to the PTP team given responsibility for defining OCHIN's PTP integration strategies, processes, design, tools, and technical support

• Act as a liaison between the PTP team and other technical teams to ensure cross-functionality and efficient development of new and enhanced PTP solutions
• Design and develop complex integrations as well as multi-level architecture to ensure long-term supportability of existing and future solutions
• Ensure the long-term success and scalability of new and existing PTPs by incorporating best practices and automations across the PTP portfolio of products
• Provide hands-on technical expertise to solve for both internal and external integration needs as well as solution upgrades and technical escalations, as needed, to support the team, Epic EMR, members, and vendors
• Provide Subject Matter Expert (SME) support, leadership, and oversight of new and evolving technologies across the team for the planning, scoping, development, and implementation
• Scope, create, and document architectural designs with OCHIN technical teams and vendor and proactively review, revise, and enhance existing solutions to optimize our design
• Other duties as assigned

Non-Essential Functions Outcomes for Success

• Conforms to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Remain focused in the face of pressure, delivers against timelines, not intimidated by tasks/time limitations.
• Participates in scoping sessions with vendors and members on new requests.
• Assist OCHIN leadership in architecting application solutions for the organization.
• Deep understanding of OCHIN systems and proactively creates plans to adapt the system to meet changes in executive focus, member needs or industry changes.
• Balance security needs with the organization's strategic business plan, identify risk factors, and determine solutions.
• Follows policies and procedures with regard to documentation and change management.

• Bachelor's Degree (Healthcare Informatics or Computer Science, preferred) or a combination of college education plus seven or more (7+) years of relevant experience
• Minimum of 5 years of healthcare IT experience with at least 4 years of experience in building integrations between external systems/applications with Epic and serving as Level 3 (final level) support including problem solving across technical and customer facing teams
• Experience architecting highly available systems with external integrations
• Building secure enterprise web solutions in AWS
• Experience with Anthropic Claude Code
• Strong knowledge of healthcare interoperability standards such as FHIR
• Strong analytical, technical, and troubleshooting skills combined with an innovative mindset proficient in identifying, prioritizing, and building opportunities for enhancements

COVID-19 Vaccination Requirement: To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

Work Location and Travel Requirements: OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Statement: OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve. As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview: OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. Pay information by position level is listed below. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

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