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OVERVIEW We're looking for a collaborative and motivated pharmacy leader who is passionate about developing teams, improving processes, and advancing patient care through innovation. In this role, you'll lead pharmacy automation, sterile products, and diversion prevention programs while partnering with interdisciplinary teams to enhance workflows, ensure regulatory compliance, and create a safe, efficient medication-use process that makes a meaningful impact every day. Shift: Day Shift Hours ESSENTIAL DUTIES AND RESPONSIBILITIES Supervisory Duties & Responsibilities
Manages, trains, and evaluates Automation Coordinators, Sterile Products Coordinators, and Diversion Coordinators Builds a team capable of, and committed to, addressing and supporting real time issues Coordinates work schedules, delegates projects and tracks performance metrics. Ensures adequate staffing and coverage Works closely with other pharmacy leadership team members to implement opportunities to improve operations including, but not limited to, productivity improvement, increased capacity, improved quality, cost reduction, and best practice workflows Includes supervisory responsibilities such as employee evaluations, performance management, and timekeeping as applicable. Completes employee evaluations and feedback in a timely manner. Assumes staff pharmacy responsibilities as needed Other duties as assigned
Operational Duties & Responsibilities
Directs building, testing, and maintenance of pharmacy automation systems for optimization and upgrades Ensures USP <797> and USP <800> compliance and sterile IV room workflows are optimized Leads diversion monitoring, reporting, and investigation processes Develops and oversees technician training and competency programs Collaborates with Digital Technology Services (DTS), Nursing, and other cross-functional leadership on system improvements Develops policies, ensures compliance, and drives quality improvement initiatives Ensures all pharmacy systems comply with regulatory standards (DEA, Joint Commission) for quality assurance and compliance while leading audits and maintaining data validation protocols Analyzes current workflows and recommends technology-driven solutions to improve patient safety, streamling medication distribution, and reduce waste Other duties as assigned
EDUCATION AND/OR EXPERIENCE Minimum Required:
Preferred:
CERTIFICATION/LICENSURE Minimum Required:
OTHER SKILLS AND ABILITIES Core Competencies
Strong communication skills, both written and verbal. Ability to follow instructions and procedures accurately. Demonstrated problem-solving and critical-thinking abilities. Ability to work independently and as part of a team. Commitment to maintaining confidentiality and ethical standards. Adaptability to changing priorities and environments. Customer service orientation and cultural sensitivity.
PAY RANGE:
$28.26 - $43.81
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including:
Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities
Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women
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Mercy Health Corporation
$28.26 - $43.81
paid time off
Jul 16, 2026