Facilities Coordinator

Aquent is partnering with a leading company dedicated to creating exceptional experiences for its customers and team members. This organization is at the forefront of its industry, constantly innovating and growing, and is seeking passionate individuals who embody a spirit of ownership and customer-first thinking.

We are seeking a highly motivated and experienced individual to join our client's team, playing a pivotal role in ensuring a world-class workplace environment. This is an opportunity to significantly impact daily operations, foster a positive culture, and contribute to the overall success of a dynamic enterprise. In this vital role, you will be the first point of contact for team members, visitors, and vendors, setting the tone for an exceptional workplace experience. You will drive continuous improvement, lead operational initiatives, and directly influence the safety, efficiency, and engagement of the corporate hub.

What You'll Do

• Oversee daily facilities operations, ensuring a safe, clean, and fully functional work environment.
• Conduct routine facility inspections and identify opportunities to improve workplace conditions.
• Coordinate corrective and preventative maintenance activities with internal partners and third-party vendors.
• Manage facilities work orders and ensure timely resolution of service requests.
• Support facility readiness for business operations, audits, and peak events.
• Establish and maintain strong relationships with local property management teams, ensuring consistent communication and monitoring of work orders.
• Manage relationships with various service providers, including janitorial, HVAC, and security.
• Monitor vendor performance against established service level agreements (SLAs) and key performance indicators (KPIs), performing routine audits and communicating performance expectations.
• Track invoices, validate completed work, and support budget compliance.
• Deliver a best-in-class workplace experience for team members and visitors.
• Coordinate office moves, workstation assignments, furniture requests, and workplace setup.
• Support team member engagement initiatives and site events in partnership with cross-functional partners.
• Respond professionally and promptly to workplace concerns and service requests.
• Support facility improvement projects from planning through execution.
• Coordinate furniture installations, renovations, space planning, and workplace enhancements.
• Track project schedules, budgets, risks, and stakeholder communication.
• Identify opportunities to improve operational efficiency and reduce facility costs.
• Assist in managing site operating budgets and facility expenses, monitoring purchase orders and invoices.
• Maintain facility asset inventories and operational documentation.
• Mentor and provide guidance to junior team members.
• Develop and maintain standard operating procedures (SOPs) and workplace standards.
• Build strong partnerships across various internal teams including Operations, HR, Safety, Security, IT, Procurement, and Real Estate.
• Lead meetings and drive initiatives that improve workplace operations.

What You'll Need

• Bachelor's degree or equivalent professional experience.
• 3+ years of experience in facilities management, workplace operations, property management, or a related field.
• Experience managing multiple vendors.
• Experience coordinating facility maintenance, repairs, and workplace projects.
• Strong organizational, project management, and prioritization skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Excel and PowerPoint.

Nice-to-Have Qualifications

• Experience with industry-standard facility ticketing platforms.
• Knowledge of safety regulations, life safety systems, and workplace compliance requirements.
• Experience managing projects using project management platforms.

Physical Requirements

• Have the capacity to lift and carry objects, equipment, or supplies, which can range from light items (less than 10 pounds) to heavier items (up to 50 pounds or more).
• The ability to move around the facility, including walking, standing, and possibly climbing stairs or ladders for excessive amounts of time.
• Will have ability to bend, stoop, kneel, and crouch for tasks like inspecting equipment, performing, and accessing low storage areas etc.
• Standing and sitting, for extended periods during inspections or maintenance tasks, as well as sitting for desk work and administrative duties.
• Ability to participate in after-hours emergency response and support occasional travel as business needs require.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.