Entertainment Travel Consultant

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes?Travel Beyond Limitsand audition today!

The travel consultant is this primary point of contact for the customer and provides active travel consultation towards the Entertainment and Media customers, including providing travel details and up-selling of related product.

As a Entertainment Travel Consultant, you will

• Research, book, and manage travel reservations using approved tools and systems.
• Ensure compliance with client travel policies, supplier rules, and travel industry regulations.
• Provide travelers with travel options, recommendations, and relevant travel advice.
• Communicate accurate information on fares, exchanges, refunds, fees, and penalties.
• Assist with travel documentation and regulatory requirements, including passports, visas, TSA, and DOT guidelines.
• Respond to customer inquiries accurately, professionally, and in a timely manner.
• Maintain current knowledge of travel conditions and Media & Entertainment industry trends.
• Support client programs and company initiatives while delivering exceptional customer service.

About you

• Experience in the travel industry, preferably to have Entertainment Travel experience.
• Relevant skills in GDS Sabre
• Solid working knowledge of the travel industry, policies, procedures and processes
• Knowledge of Media and Entrainment industry travel processes
• Strong verbal and written communication skills in designated languages
• Proven ability to handle multiple priorities simultaneously
• Demonstrated professional customer service skills
• Must be able to work: Monday - Friday 12 p.m. - 9:00 p.m. EST

About us

We are the Media & Entertainment division of BCD Travel, one of the world's largest and most admired travel management companies.Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment's notice!

BCD helps people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves.

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Entertainment Travel Consultant II is between $58,000 and $68,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Interested?

We encourage you to apply and continue to grow in your career. Remember that your knowledge of BCD Travel and passion for our company can be as important as the listed requirements. Create your profile and upload your resume/cover letter via our website. Feel free to reach out to Andrea Ortega, with any questions via careers@bcdtravel.com. Note: send your application via the website only and inform your manager before you apply for the role.

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We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.