Oncology Enhanced Scheduler

Cancer care depends on more than treatment alone. It depends on exceptional coordination, seamless communication, and ensuring every patient has access to the right care at the right time. As an Oncology Enhanced Scheduler, you will play a vital role in helping patients navigate their cancer journey while supporting a highly specialized oncology care team.

This position offers the opportunity to become an essential member of UVA Health's oncology access team, coordinating complex appointments across multiple specialties and treatment services. Working in a fast-paced, patient-centered environment, you will help improve access to care, support treatment planning, and contribute directly to the experience of patients receiving life-changing oncology services.

The Role

The Oncology Enhanced Scheduler serves as a centralized scheduling expert supporting oncology patients across the continuum of care. This role requires strong organizational skills, advanced scheduling knowledge, attention to detail, and the ability to collaborate effectively with both patients and multidisciplinary clinical teams.

In an average day, you will:

• Coordinate oncology appointments through Epic work queues.

• Schedule infusion treatments, provider visits, imaging services, laboratory appointments, and supportive care services.

• Assist with infusion patient check-in and check-out activities.

• Respond to patient calls and appointment inquiries with professionalism and compassion.

• Collaborate closely with physicians, advanced practice providers, nurses, pharmacists, and other care team members.

• Ensure appointments are coordinated appropriately based on treatment plans and clinical protocols.

• Support efficient patient flow and help maximize infusion capacity and access to care.

• Communicate scheduling updates, changes, and care coordination details to patients and clinical partners.

This is a fully onsite position supporting oncology operations primarily at the Emily Couric Clinical Cancer Center, with potential support across other oncology locations within the UVA Health network. The schedule is primarily Monday through Friday, with limited weekend and holiday coverage responsibilities.

Why UVA Health

UVA Health is one of the nation's leading academic health systems, bringing together world-class patient care, groundbreaking research, and healthcare innovation. As part of an advanced oncology program, you will contribute to coordinated care that supports patients throughout every stage of treatment.

What makes this opportunity stand out:

• Direct impact on cancer care delivery, ensuring timely access to critical oncology services.

• Work alongside a highly collaborative multidisciplinary team of physicians, APPs, nurses, pharmacists, and clinical experts.

• Be part of an organization recognized for advancing patient care through academic medicine, innovation, and excellence.

• Gain exposure to complex oncology workflows, treatment sequencing, and advanced care coordination processes.

• Develop expertise in Epic-based oncology scheduling and patient access operations.

• Benefit from a structured onboarding program that includes workflow training, job shadowing, and professional development support.

• Enjoy a full-time weekday-focused schedule with limited weekend and holiday commitments.

• Join a health system committed to improving access, outcomes, and the patient experience across the communities it serves.

For professionals who enjoy problem-solving, care coordination, patient interaction, and working behind the scenes to keep healthcare moving efficiently, this role offers a rewarding and meaningful career path.