Sales Associate

Under general supervision, responsible for selling eyewear relative to eyeglasses and contact lenses at assigned retail store(s).

Essential Functions

Sell eyeglass and contact lenses and company licensed products in retail store locations as assigned.

Assist patients with selection of eyewear, using a consultative style to uncover needs and make appropriate recommendations.

Enter specific data related to eyeglass and contact lens sales.

Execute minor eyeglass repairs and adjustments.

Assist and support office duties such as answering phones, greeting patients, and scheduling appointments.

Increase sales revenues by providing product expertise and quality customer service in a proactive, professional manner.

Develop and maintain positive working relationships with store management and associates to maximize problem resolution and compliance support.

Perform all other functions as required.

Job Specifications

Typically has the following skills or abilities:

Two years of retail, optical, or customer service experience

Ability to build effective relationships and resolve a variety of issues

Ability to work with the public in a retail environment

Ability to elevate the perception and image of company and its brands

Excellent verbal, written and interpersonal communication skills

Travel may be required

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Working Conditions

The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.