Staff Software Development Engineer L5

Who We Are

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Who You Are

You are a Staff Software Engineer L5 who brings deep technical expertise across distributed systems, cloud infrastructure, and full-stack software development. You will play a key role on the team supporting the ScriptMed Cloud Platform, Inovalon's pharmacy foundation, helping shape scalable, resilient, and maintainable solutions in a complex, high-throughput, multi-tenant environment. You combine hands-on engineering execution with technical leadership, using sound architectural judgment, strong collaboration, and mentorship to elevate both platform performance and team effectiveness.

What You'll Do

* Design and deliver resilient, secure, and scalable distributed systems and microservices, using strong engineering analysis and architectural judgment to support long-term maintainability.
* Build and enhance the ScriptMed Cloud Platform across the full stack, including backend development in C# and .NET, SQL development and LINQ query optimization, and frontend development using JavaScript and Angular.
* Develop, deploy, and maintain microservices on Google Cloud Platform and Azure using Kubernetes-based infrastructure and cloud-native patterns that improve reliability and scalability.
* Create dashboards, configure alerting, and strengthen proactive platform health practices using observability and monitoring tools such as Datadog, Grafana, ELK Stack (Logstash), and evolving Dynatrace capabilities.
* Raise engineering standards for scale, resiliency, security, and service sustainability by serving as a hands-on technical leader and subject matter expert.
* Scope and design modules and features independently, breaking complex requirements into clear, executable tasks that support efficient delivery.
* Influence service design, architecture, and engineering standards, and evaluate innovative technologies that expand infrastructure through scalable, maintainable solutions.
* Develop and use metrics to improve system performance, automation, and operational efficiency across complex computing environments.
* Collaborate with engineers and stakeholders across Inovalon to understand requirements, maintain a data-driven feedback loop, and mentor team members as they onboard and ramp up.
* Participate in an on-call rotation to resolve critical issues outside standard business hours in alignment with defined SLAs, while handling PHI and PII in accordance with applicable compliance requirements.

What You'll Need

* Minimum 8 years of software development experience with a strong foundation in distributed systems, microservices architecture, and high-throughput platforms.
* Bachelor's degree in Computer Science, Software Engineering, or Information Technology required, or equivalent combination of education and experience required.
* Proficiency in C# and .NET, with hands-on SQL experience including LINQ query development and optimization.
* Full-stack development experience, including JavaScript and Angular for frontend work alongside .NET backend development.
* Experience deploying and managing microservices on Google Cloud Platform and/or Azure using Kubernetes.
* Familiarity with observability tools such as Datadog, Grafana, ELK Stack (Logstash), or comparable platforms, including building dashboards and configuring alerting.
* Understanding of PHI and PII handling requirements in a regulated healthcare environment.
* Experience with or strong familiarity using AI-assisted development tools such as GitHub Copilot or Claude in day-to-day development workflows.
* Strong architectural and system design judgment, troubleshooting skills, and the ability to communicate technical decisions clearly across engineering teams.
* Demonstrate growth potential and learning agility by quickly learning new technologies, expanding technical scope, and applying new knowledge to improve platform and team outcomes.
* Show leadership by influencing technical direction, mentoring peers, partnering effectively across teams, and constructively navigating differing viewpoints to move work forward.
* Adapt effectively to changing priorities, ambiguity, and evolving platform needs while staying focused on reliability, scalability, and delivery outcomes.
* Apply creative thinking to evaluate new technologies, improve engineering practices, and develop practical solutions to complex platform challenges.
* Use analytical skills to interpret system metrics, identify root causes, break down complex technical issues, and drive evidence-based decisions.
* Nice to have: Experience supporting an organization's transition toward Dynatrace as observability practices mature.

Our Shared Commitments

* Maintain compliance with Inovalon's policies, procedures and mission statement;
* Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
* Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.

Work Environment

* This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).