Sr. Project Manager - Hybrid - 141826

The Organizational Consultant 4 will serve as the primary project manager for UC San Diego Health's expanding virtual care strategy, leading the development, implementation, and optimization of workflows across ambulatory and inpatient telehealth, e-Consults, virtual care teams, and remote monitoring. The role will have enterprise-wide impact, partnering with clinical, operational, IT, and support services leaders to design workflows, establish standards and operating models, facilitate training and adoption, and drive continuous improvement. The position independently leads complex, multi-department initiatives with limited day-to-day direction and is accountable for translating enterprise virtual care strategy into scalable operating models, governance, implementation plans, and measurable outcomes. The role manages multiple concurrent workstreams and serves as a strategic project and organizational consulting partner to senior, physician, operational, and technical leaders.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus five (5) years of related experience/training.

• Advanced knowledge of the organizational development and effectiveness field, theories, models to assess, design and implement customized, strategic organization interventions.

• Demonstrates strong analytical, problem-solving, project planning and implementation skills.

• Highly skilled in facilitation, consulting and relationship building.

• Applies strong verbal, written communication and presentation skills.

• Possesses strong consulting, relationship building, and strategic thinking skills.

• Demonstrates skill consulting to managers and groups at all levels.

• Ability to coach, facilitate and influence people at all levels.

• Demonstrates ability to learn quickly, reason, synthesize and generalize based on information obtained; sound judgment; ability to draw unbiased conclusions.

• Ability to focus on priorities, strategies, and vision.

• Knowledge of the consulting process to effectively lead engagements from inception to conclusion.

• Ability to persuade through both logic and appeal to positive motivations.

• Experience with virtual care workflow optimizations, inpatient clinical workflows, or inpatient clinical background.

• Experience developing and delivering training on the workflows.

• Experience within a large, complex healthcare system or academic medical center.

• Formal project management certification (PMP).

• Proficiency with project, portfolio, analytics, and operational management tools (e.g., Smartsheet, Wrike, Asana, Visio, Power BI, Tableau, Jira, or similar platforms).

• Lean Six Sigma knowledge/skills.

• Change management knowledge/skills.

• Demonstrated ability to independently lead large-scale, complex, cross-functional initiatives.

• Advanced project/program planning and implementation skills.

• Strong analytical and structured problem-solving skills.

• Executive-level facilitation, consultation, and presentation skills.

• Ability to influence and build alignment across clinical, operational, technical, and leadership stakeholders.

• Experience with workflow redesign, governance, KPI/measurement development, risk and dependency management, and organizational change.

• Ability to work effectively in ambiguous environments where precedent or standard solutions may not exist.

• Ability to manage multiple concurrent initiatives and drive measurable outcomes.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.