Inventory Operations Lead

• In addition to performing cycle counts, this position is responsible for the completion of inventory reports including but not limited to dated reports and bin analysis.
• Verifies returned customer items against invoices/billing; obtains vendor return authorization; checks for outdated/damaged or partial returns; returns items to inventory and/or vendor as necessary; and requests cycle counts, as needed.
• Issues customer credits applies any additional charges, such as freight to ship back to vendor; verify the restock fee that is on the return and inform the end user of the restock amount.
• Pull vendor recall items from inventory and process return of recalled product in a timely and efficient manner.
• Obtain dead stock and quarterly return authorizations; key returns and notify purchasing department of timeline for return.
• Research and correct inventory issues and order discrepancies to conclusion.
• Identifying errors between receivers, packing slips, and quantities on hand. This includes physically locating and counting product to compare against paperwork, communicating with vendors to report damages, incorrect shipments and shortages, resolving differences by ensuring correct action is recorded in the system.
• Works proactively to foster and maintain a positive team-oriented atmosphere at all times. Works together with fellow associates to promote the goals and common good of the company.
• Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the company.
• Responsible for thoroughly understanding Concordance's internal processes and products; and for infusing Concordance culture into interactions and business transactions.
• Other duties as assigned.

• Previous warehouse/distribution experience is preferred.
• High School Diploma or equivalent combination of education and experience.
• Excellent previous attendance history.
• Must be self-motivated, highly organized and customer service oriented.
• Proficient in VAI as it pertains to warehouse functions is preferred.
• Able to operate warehouse equipment and powered trucks as needed, as well as lift/pull/carry at least 50 pounds.
• Must be willing/able to stand for entire shift, often over 8 hours.
• Able to work with minimal supervision.
• Must be accurate and pay attention to detail.
• Must possess strong written and verbal communication skills.
• Proficient math skills are required.
• Must possess problem solving resolution skills and be able to work efficiently in a fast paced and often stressful environment.
• Ability to function with diplomacy and tact in stressful situations is essential. Works well with others.
• Successfully pass a pre-employment (post offer) background check and drug screening.

• This role is located in Chicago, IL.

Compensation: $19.00-$21.00 hourly.