The LIMS Administrator III will manage, maintain, and enhance Laboratory Information Management Systems (LIMS) supporting public health laboratory operations. This role is responsible for system administration, troubleshooting, database reporting, laboratory workflow optimization, system integrations and technical support. The ideal candidate will have a strong background in laboratory processes, LIMS platforms, SQL, Crystal Reports, and HL7 messaging, along with knowledge of laboratory regulations, data security and healthcare information systems. Responsibilities
- Administer, configure, maintain, and troubleshoot laboratory information management systems.
- Perform system upgrades, software installations, backups, routine maintenance, and approved configuration changes.
- Monitor system performance, resolve technical issues, and maintain system reliability and availability.
- Coordinate system testing, implementations, and enhancements with laboratory staff, IT teams, and vendors.
- Analyze laboratory and database workflows to identify inefficiencies and recommend system improvements.
- Develop, modify, and maintain SQL queries to support laboratory operations, data validation, and reporting.
- Maintain database integrity and investigate data discrepancies, processing errors, and performance issues.
- Support workflow improvements for specimen accessioning, testing, results processing, and reporting.
- Develop and maintain Crystal Reports and other laboratory reports for operational monitoring, test results, and performance tracking.
- Implement, maintain, and troubleshoot HL7 messaging and interfaces between LIMS, laboratory instruments, and public health reporting systems.
- Investigate interface errors, failed data transfers, message processing issues, and system communication problems.
- Maintain laboratory equipment connections, network configurations, and secure file transfer processes.
- Develop and maintain the laboratory's online test requisition and accessioning page.
- Ensure accurate data capture, validation, and transfer between online forms and laboratory systems.
- Troubleshoot portal issues and coordinate updates with laboratory personnel and technical teams.
- Protect sensitive laboratory and patient information in accordance with HIPAA requirements and applicable security policies.
- Support compliance with relevant laboratory regulations and established data management procedures.
- Develop and maintain technical documentation, standard operating procedures, system configuration records, and troubleshooting guides.
- Provide training and technical support to laboratory personnel on LIMS functionality and administrative procedures.
- Coordinate with vendors, IT teams, laboratory staff, and external partners on system changes and implementations.
- Assist with grant applications, project narratives, implementation plans, performance evaluations, and reporting requirements.
- Document system changes, track technical issues, and recommend improvements to system performance and operational efficiency.
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